Privacy Policy

Last updated: March 9, 2026

1. Overview

KicksInk (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you visit kicksink.com or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely via our payment providers — we do not store card details)

Automatically Collected Information:

IP address and browser type
Pages visited and time spent on site
Referring URLs and device information
Cookie and tracking data (see Section 5)

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmation and shipping notifications
Respond to your questions and customer service requests
Send marketing emails and promotional offers (you may opt out at any time)
Improve our website and shopping experience
Run targeted advertising campaigns on platforms such as Facebook, Instagram, and Google
Detect and prevent fraud

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, including:

Payment processors (to securely handle transactions)
Shipping carriers (to deliver your order)
Email marketing platforms (such as Klaviyo or Mailchimp, to send order updates and promotional emails)
Analytics and advertising platforms (Google Analytics, Meta/Facebook, to understand website traffic and run ads)

All third-party providers are required to handle your data in accordance with applicable privacy laws.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and serve relevant advertisements.

We use the following tools:

Google Analytics — to analyze website traffic and understand how visitors interact with our site
Facebook Pixel / Meta Ads — to measure ad performance and serve personalized ads to users on Facebook and Instagram

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

6. Email Marketing

If you have opted in to receive marketing communications, we may send you emails about new products, promotions, and updates. Every marketing email includes an unsubscribe link — you may opt out at any time at no cost.

Even if you unsubscribe from marketing emails, you will still receive transactional emails related to your orders (order confirmation, shipping updates, etc.).

7. Retargeting Ads

We use retargeting technology through Facebook/Meta Ads and Google Ads to show relevant advertisements to users who have previously visited our website. This is done through cookies and pixel tracking. You may opt out of personalized ads through:

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. If you wish to have your data deleted, please contact us at [email protected].

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at [email protected].

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete it.

11. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

KicksInk [email protected] 259 Quang Trung Street, Phan Dinh Phung Ward, Thai Nguyen City, Thai Nguyen Province, Vietnam 250000